Salesforce #81
Architecture
Salesforce CMS is a cloud-based, hybrid content management system that enables users to create, manage, and deliver content across various digital channels without the need for server administration. It offers a fully managed environment with customization options primarily through Apex and JavaScript. The platform includes a RESTful API for integrations and supports seamless content distribution to both Salesforce-powered and external digital experiences.
Target Users
Salesforce CMS is designed for businesses and organizations of varying sizes, from small development teams to large enterprises, seeking a robust and scalable content management solution. While it may not be suitable for individual hobbyists, it effectively serves content editors and teams aiming to deliver personalized experiences across multiple channels.
Legal
Salesforce CMS is proprietary software developed and maintained by Salesforce, a leading commercial entity specializing in customer relationship management (CRM) and enterprise cloud computing solutions.
User Management
Salesforce CMS includes an integrated user management system, allowing administrators to manage user roles, permissions, and access levels directly within the platform, facilitating collaboration while maintaining brand standards.
Content Editing
Salesforce CMS offers a web-based interface for content creation and management, supporting custom fields and content types. It provides versioning, previewing, and editing workflows to streamline content production. However, it lacks real-time collaboration features.
Content Display
Salesforce CMS allows users to customize content presentation without requiring frontend development skills. While it supports on-site display customization, it does not offer a theme marketplace with packaged or paid themes.
Mobile Support
Salesforce CMS ensures that content is responsive and accessible across various devices, providing a seamless experience for mobile users. However, it does not natively support the creation of Progressive Web Apps (PWAs) or native mobile applications.
Multilingual Support
Salesforce CMS supports multiple languages for content, user interfaces, and editor tools, making it suitable for organizations targeting international markets.
Extensibility
Salesforce CMS is extensible through custom development using Apex and JavaScript. While it does not offer a centralized extension marketplace, developers can create custom functionalities to meet specific business needs.
Commerce
Salesforce CMS does not include e-commerce features in its core offering but can integrate with Salesforce Commerce Cloud to provide comprehensive commerce capabilities.
Costs
Salesforce CMS is included in a limited capacity for all Salesforce organizations. Customers with Experience Cloud licenses can access all features included in Salesforce CMS and the Digital Experiences app. Additional costs may apply based on specific business requirements and usage.