CMS List

OpenCart is a PHP-based, open-source e-commerce platform that requires server installation and administration. It supports extensions written in PHP and JavaScript, stores content in SQL databases, and offers REST API options. Hosting can be on shared, VPS, or managed servers.

OpenCart is suitable for single developers, small to large development teams, and content teams, as well as enterprise corporations. Individual hobbyists and single content editors may find it somewhat suitable, though it requires technical knowledge for setup and maintenance.

OpenCart is an open-source platform licensed under the GNU General Public License, developed and maintained by OpenCart Limited, a commercial entity.

OpenCart includes a self-contained user management system for handling user roles and permissions within the platform.

OpenCart offers web form-based content editing with support for custom fields and content types, and content previewing. However, it lacks on-site editing, versioning, editing workflows, and real-time collaboration features.

OpenCart supports packaged themes and on-site display customization. A theme marketplace is available, offering both free and paid themes. While basic customization can be done without a developer, advanced customization may require frontend development skills.

OpenCart supports responsive design for mobile devices but does not offer features to create progressive web apps or native mobile applications.

OpenCart provides comprehensive support for multilingual content, user interfaces, and editors, facilitating internationalization.

OpenCart has an extension marketplace with over 13,000 modules and themes, including both free and paid options. While many extensions can be installed without backend development skills, advanced customization may require developer involvement.

E-commerce functionality is included in the core OpenCart system, with additional features available through extensions. It supports multiple integrated payment gateways, including PayPal, Sage Pay, Authorize.Net, Amazon Payments, Klarna, and Skrill.

OpenCart is free to download and use, with no subscription or software license fees. However, users should consider additional costs for hosting, paid themes, extensions, and potential development services, which can vary depending on specific needs.

Zendesk is a cloud-based customer service platform offering a suite of tools to manage customer interactions across various channels. As a SaaS solution, it requires no server administration. While the backend infrastructure is managed by Zendesk, customization and extension are possible through JavaScript. Frontend customization utilizes standard web technologies like HTML, CSS, and JavaScript. Zendesk provides a REST API for integration and is hosted on managed servers.

Zendesk is designed for businesses of all sizes, from small development teams to large enterprises. While individual hobbyists or single developers may find value in its features, the platform's robust capabilities are particularly beneficial for organized teams managing customer support and engagement at scale.

Zendesk is proprietary software developed and maintained by Zendesk, Inc., a commercial entity specializing in customer service solutions.

Zendesk includes a comprehensive user management system, allowing administrators to manage user roles, permissions, and access controls within the platform.

Zendesk offers a web-based interface for managing support content, including knowledge bases and FAQs. It supports custom fields and provides versioning and previewing capabilities. While it includes workflow management features, real-time collaboration is limited.

Zendesk provides support for packaged themes, with a marketplace offering both free and paid options. Users can customize the appearance of their help centers without requiring frontend development expertise.

Zendesk's interfaces are designed to be responsive, ensuring accessibility across various devices. However, it does not natively support the creation of Progressive Web Apps (PWAs) or native mobile applications.

Zendesk supports multiple languages for content, user interfaces, and editors, enabling businesses to provide support to a global audience.

Zendesk offers an extensive marketplace with various apps and integrations, both free and paid, to enhance functionality. Users can extend the platform's capabilities without requiring backend development expertise.

E-commerce functionality is not a core feature of Zendesk, nor is it commonly added through extensions. The platform focuses primarily on customer service and support solutions.

Zendesk operates on a subscription-based model, with plans starting at $49 per agent per month for the Suite Team plan. The estimated annual cost per agent begins at $588. Additional costs may include premium apps, integrations, and professional services.